Resume

Employment

Responsibilities:

Work with HR, other internal communication leads, the leadership team and others to engage, inform and direct employees on company’s strategy and priorities.
Contribute to quarterly all hands meetings, including designing the slide deck and in-person room set-up.
Created and manage the internal communications calendar.
Update the intranet site on Microsoft SharePoint; created the local Communications site.
Produce high-quality written content for the newsletter, digital notice board signage, PowerPoint presentations, SharePoint, Viva Engage (Yammer), etc.
Create on-brand visual content while aligning with teams for newsletter design, slide decks, digital signage.
Local chapter development “founder” and chapter lead of Caterpillar’s ERG - ACTivate Ohio. Participate in and promote activities of other ERGs and communities of practice.
Collaborate with the HR Manager to develop communications strategies that align with our people strategy.
Work with HR leadership to create messaging that supports talent management, employee development and organizational change efforts.
Help execute annual employee engagement events, such as major holidays, observances and personal milestones (“workiversaries”, graduations, promotions, etc.).

Responsibilities:

·Hosted weekly MS Teams Live Events/Meetings.
Proficient in Adobe Creative Cloud, Salesforce Marketing Cloud, Canva, etc.
Created and led a comprehensive narrative and messaging strategy to reach a diverse audience base.
Crafted compelling, audience-tailored messaging and communication materials to engage policymakers, stakeholders and the public. Led the development, execution and monitoring of integrated customer communications campaigns, ensuring alignment with brand standards and increasing customer engagement.
Managed and built an editorial calendar, overseeing social media accounts to post compelling content, resulting in an increased growth in audience interaction.
Collaborated with internal stakeholders, including Legal, Compliance and IT to manage the review process and support crisis communications, improving response times.
Responded promptly to media inquiries by coordinating recommended responses, talking points, and strategic deployment of crisis communications. Drafted talking points for use by executives to promote company

Responsibilities:

Managed all aspects of a commercial, state-licensed, early childhood learning center, establishing operational efficiency through effective facility management, payroll, human resources and vendor oversight.
Developed and executed an integrated marketing plan, increasing staff and customer retention by constructing a website, social media pages and producing a weekly newsletter.
Created and delivered a comprehensive training program for adults, enhancing teaching techniques and content selection, resulting in an improvement in staff performance.

Employment